We will be providing an update to Zoom Contact Center. Please refer to https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0067626 for more details. This update includes the ability to access Zoom recordings directly from Epic patient records. There is no operational impact. All services will be available during this scheduled update.
We will be providing an update to Zoom Virtual Agent. Please refer to https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0067812 for more details. This update includes virtual agent performance testing and monitoring capabilities. There is no operational impact. All services will be available during this scheduled update.
We will be providing an update to Zoom Phone. Please refer to https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0062333 for more details. This update includes credential rotation for Zoom Phone Corporate Directory. There is no operational impact. All services will be available during this scheduled update.
We will be providing an update to Zoom Phone - Japan SIP zones in Tokyo and Osaka. Please refer to https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0062333 for more details. This update includes credential rotation for Zoom Phone Corporate Directory. There is no operational impact. All services will be available during this scheduled update.
Zoom will perform service maintenance at SJC Datacenter. During the maintenance window, Users may experience an impact for a brief amount of time for services mentioned.
Zoom will perform service maintenance at our EU02-AMS4 Data Center starting at 9:00 AM Pacific on September 21, 2026. Zoom Phone users registered to the those sip zones will be automatically registered in the EU02-FRA4 sip zone sequentially. During the maintenance window, a brief disconnection may be experienced and notifications may be missed. If you get disconnected, the system will attempt to reconnect you automatically.
Zoom will perform service maintenance at our CA01-YVR1 Data Center starting at 5:00 PM Pacific on September 21, 2026. Zoom Phone users registered to the those sip zones will be automatically registered in the CA01-YYZ1sip zone sequentially. During the maintenance window, a brief disconnection may be experienced and notifications may be missed. If you get disconnected, the system will attempt to reconnect you automatically.
Zoom will be updating the Slow track versions for Zoom clients on 9/24/2026. Slow channel updates: Windows: 7.1.9 macOS: 7.1.9 Linux: 7.1.9 For more information, such as specific versions, please refer to the Zoom Minimum, Prompted, and Slow/Fast Update Versions support article: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0061900
Zoom Phone users registered to the India (Mumbai) Data Center will be automatically registered in an alternative datacenter (Hyderabad) starting at 25th September 2026 04:30 AM PDT (5:00 PM IST on 25th September 2026). During the maintenance window, a brief disconnection may be experienced and notifications may be missed. If you get disconnected, the system will attempt to reconnect you automatically. If you are a BYOC (Bring Your Own Carrier) customer, please ensure that your Session Border Controller (SBC) is configured with alternate routing to alternate India (Hyderabad) Data Center in addition to the India (Mumbai) Data Center. During the maintenance window, connectivity to Zoom’s Mumbai Data Center will be blocked which will force calls from the Session Border Controller (SBC) to failover to Zoom’s India (Hyderabad) Data Center. Traffic will continue to be routed through the Zoom's India (Mumbai) Data Center once the maintenance is completed. For customers that use hardware p
Zoom will be updating the Prompt track versions for Zoom clients on 9/27/2026. Slow channel updates: Windows: 7.1.9 macOS: 7.1.9 Linux: 7.1.9 For more information, such as specific versions, please refer to the Zoom Minimum, Prompted, and Slow/Fast Update Versions support article: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0061900
Zoom will perform service maintenance at SJC Datacenter. During the maintenance window, Users may experience an impact for a brief amount of time for services mentioned.
Zoom will perform service maintenance at our EU01-AMS2 Data Center starting at 9:00 AM Pacific on September 28, 2026. Zoom Phone users registered to the those sip zones will be automatically registered in the EU01-FRA2 sip zone sequentially. During the maintenance window, a brief disconnection may be experienced and notifications may be missed. If you get disconnected, the system will attempt to reconnect you automatically.
The published IP range for Zoom Meeting and Zoom Phone services has been updated from 192.204.12.0/22 to 192.204.12.0/23. We recommend that network administrators, with Zoom-specific firewall or network rules, update their systems as soon as possible in preparation. Mask change for Zoom Phone and Zoom Meetings service: 192.204.12.0/22 changed to 192.204.12.0/23 In addition, Zoom has updated the published IP range files to remove redundant entries that were fully contained within larger, overlapping subnet blocks for the Zoom Phone and ZoomCDN. This does not introduce any new IP ranges or remove any active ranges from service. The following adjustments have been made: ZoomPhone.txt: Two redundant entries, 173.231.92.0/24 and 173.231.94.0/24, were removed, as both are fully contained within the existing 173.231.80.0/20 range already listed in the same file. ZoomCDN-IPv6.txt: Two adjacent entries, 2407:30c0:180::/48 and 2407:30c0:181::/48, were consolidated into a single 2407:30c0:18
Zoom will perform service maintenance at our US East (IAD9 / IAD10)) Data Center starting at 5:00 PM Pacific on October 2nd, 2026. Zoom Phone users registered to the those sip zones will be automatically registered in the other side sip zone sequentially. During the maintenance window, a brief disconnection may be experienced and notifications may be missed. If you get disconnected, the system will attempt to reconnect you automatically.
Zoom will perform service maintenance at SJC Datacenter. During the maintenance window, Users may experience an impact for a brief amount of time for services mentioned.
Zoom will perform service maintenance at our NRT3 Data Center starting at 9:00 AM Pacific on October 5, 2026. Zoom Phone users registered to the those sip zones will be automatically registered in the KIX3 sip zone sequentially. During the maintenance window, a brief disconnection may be experienced and notifications may be missed. If you get disconnected, the system will attempt to reconnect you automatically.
Zoom will perform service maintenance at our SIN3 Data Center starting at 9:00 AM Pacific on October 8, 2026. Zoom Phone users registered to the those sip zones will be automatically registered in the NRT3 sip zone sequentially. During the maintenance window, a brief disconnection may be experienced and notifications may be missed. If you get disconnected, the system will attempt to reconnect you automatically.
Zoom Phone users registered to the India (Hyderabad) Data Center will be automatically registered in an alternative Data Center (Mumbai) starting at 09th October 2026 04:30 AM PDT (5:00 PM IST on 09th October 2026). During the maintenance window, a brief disconnection may be experienced and notifications may be missed. If you get disconnected, the system will attempt to reconnect you automatically. If you are a BYOC (Bring Your Own Carrier) customer, please ensure that your Session Border Controller (SBC) is configured with alternate routing to alternate India (Mumbai) Data Center in addition to the India (Hyderabad) Data Center. During the maintenance window, connectivity to Zoom’s Hyderabad Data Center will be blocked which will force calls from the Session Border Controller (SBC) to failover to Zoom’s India (Mumbai) Data Center. Traffic will continue to be routed through the Zoom's India (Hyderabad) Data Center once the maintenance is completed. For customers that use hardware p
Zoom will perform service maintenance at SJC Datacenter. During the maintenance window, Users may experience an impact for a brief amount of time for services mentioned.
Zoom will be enforcing a new minimum version for the following areas, approximately 90 days from now, on November 7, 2026: VDI plugin Zoom Phone Local Survivability (ZPLS) module Meeting SDK (Web) All other clients and plugins not listed here will maintain the same version requirements as the August 2026 enforcement. For more information, such as specific versions we are enforcing, refer to the Zoom Software Quarterly Lifecycle Policy support article: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0061130 To assist with checking the client versions on your account, refer to the Dashboard support article: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0062208#h_13ce9a73-91e5-4df6-9cb5-c815b1605cf5
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
These are sparse stored checkpoints—state changes plus hourly samples—not an uptime calculation or an exact incident duration.