Salesforce Trust reports 3240 active instance record(s), 278 product/service combination(s) across 12 product(s), 2 active incident(s), 0 active and 1 upcoming maintenance window(s). 3233 active instance(s) have public product/service membership.
Products and instances
CheckedPoll cadence every 300 secondsFeed state fresh
◎Official signal: this is the provider's own report, collected and retained inside INTERNETMON. Compare it with independent regional monitoring when troubleshooting.
Active incidents
2 retained of 2 reported
Incident 20004437
Affected customers remain unable to connect to the Marketing Cloud Engagement database affected by this incident. We're now evaluating whether to continue recovery efforts on this database or move forward to our secondary database, which is fully prepared.
We'll provide an update in 30 minutes or sooner if additional information becomes available.
Status activeImpact major_outageUpdated
Incident 20004430
We are investigating a potential cause of the issue.
Status activeImpact degradedUpdated
Maintenance
1 retained of 1 reported
26.9 B2C Commerce GA Rescheduled - Thursday September 24, 2026
Status scheduledStartsEnds
Component health
Complete source scope
Reported
278
Retained
100
Affected retained
22
Projection scope: complete · 100 retained of 278 reported product-service entries across 12 source groups · bounded/truncated source projection.