Vendor-reported status observed by INTERNETMON

Help Scout status

Help Scout · Atlassian Statuspage

Operational

Atlassian Statuspage reports All Systems Operational.

Official service health, components and incident updates

Checked 2026-09-18T15:41:07.350765+00:00 Poll cadence every 60 seconds Feed state fresh

Official signal: this is the provider's own report, collected and retained inside INTERNETMON. Compare it with independent regional monitoring when troubleshooting.

Active incidents

0 retained of 0 reported

No active incidents were included in this vendor report.

Maintenance

1 retained of 1 reported

Scheduled Database Maintenance

We will be undergoing scheduled maintenance during this time.

Status scheduled Starts 2026-09-26T00:00:00.000-04:00 Ends 2026-09-26T02:00:00.000-04:00 Updated 2026-09-15T12:53:01.458-04:00

Component health

Complete source scope

Reported

Retained

Affected retained

Projection scope: complete · 13 retained of 13 reported components across 2 source groups.

Web App Operational

Inbox API Group: Public APIs Operational

AI Drafts Group: AI Services Operational

Docs Sites Operational

AI Answers Group: AI Services Operational

Docs API Group: Public APIs Operational

Beacon Operational

AI Summarize Group: AI Services Operational

Mobile Apps Operational

AI Assist Group: AI Services Operational

Email Processing Operational

Mailbox counts, folders, reports, search results Operational

Marketing Site Operational

Recent observed status changes and checkpoints

Up to 30 days retained

These are sparse stored checkpoints—state changes plus hourly samples—not an uptime calculation or an exact incident duration.

2026-09-18T15:30:00.712645+00:00

Operational

HTTP 200 · 262.57 ms feed latency

2026-09-18T14:29:26.855867+00:00

Operational

HTTP 200 · 216.29 ms feed latency

2026-09-18T13:28:29.968200+00:00

Operational

HTTP 200 · 151.31 ms feed latency

2026-09-18T12:27:56.498820+00:00

Operational

HTTP 200 · 243.75 ms feed latency

2026-09-18T11:27:19.914764+00:00

Operational

HTTP 200 · 201.04 ms feed latency

2026-09-18T10:26:50.409574+00:00

Operational

HTTP 200 · 156.17 ms feed latency

2026-09-18T09:26:18.345715+00:00

Operational

HTTP 200 · 157.7 ms feed latency

2026-09-18T08:25:47.518887+00:00

Operational

HTTP 200 · 118.71 ms feed latency

2026-09-18T07:25:14.921735+00:00

Operational

HTTP 200 · 231.95 ms feed latency

2026-09-18T06:25:13.993407+00:00

Operational

HTTP 200 · 356.83 ms feed latency

Collection details

Sanitized public metadata

Provider adapter

Atlassian Statuspage

Feed response

HTTP 200

Feed latency

187.81 ms

JSON source

Sanitized detail projection