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and 146 service component(s) across Commercial and Government.","http_status":200,"impact_scope":null,"incidents":[{"id":"3d2595f0b07d11f1b8d75d44686f2b97","impact":"degraded","last_update_at":"2026-09-17T20:22:33Z","latest_update":"Engineering continues to monitor the issue affecting some users joining Microsoft Teams meetings via VIMT. Cisco teams are working with the vendor toward full resolution and are validating service stability before restoring normal traffic routing for the affected region. During this time, some users may experience increased latency or a reduced meeting experience. We will provide the next update within 24 hours, or sooner if there is a significant change in status. Thank you for your patience while we work to address this service incident.","name":"Gateway and Solutions: Some users may experience intermittent degraded audio/video quality when joining Microsoft Teams meetings via VIMT","status":"monitoring"}],"latency_ms":1370.64,"maintenance":[{"id":"ad830880b1ec11f1834c5317e7c1d52e","impact":"maintenance","last_update_at":"2026-09-16T16:35:50Z","latest_update":"Webex Engineering has scheduled an maintenance window to support ongoing service maintenance for Webex Meeting Services. -- Affected Data Center -- Japan -- Scheduled Maintenance Window -- Start: Thursday, September 24, 2026, 03:00 AM PDT (UTC-7) Complete: Thursday, September 24, 2026, 08:00 AM PDT (UTC-7) Sites recently upgraded to a new version may be reverted to the previous version during the maintenance window. The new version will be made available again at the end of maintenance. Also, any sites that had a previously communicated upgrade scheduled during this maintenance window will see their upgrades after this maintenance is completed. -- User Experience -- During the maintenance window, hosts and participants may experience the following service impacts: -NBR Recording: NBR Recording WILL be available during the maintenance period, but processing and availability of those new Network Based Recordings will be delayed for up to 24 hours after the maintenance is completed. -NBR ","name":"Webex Meetings: Japan Data Center Service Maintenance: September 24, 2026","scheduled_for":"2026-09-24T10:00:00Z","scheduled_until":"2026-09-24T15:00:00Z","status":"scheduled"},{"id":"b721f6c0b15c11f19c3993046b985b88","impact":"maintenance","last_update_at":"2026-09-15T23:25:19Z","latest_update":"Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Center -- Australia -- Scheduled Maintenance Window -- Start: Tuesday, September 29, 2026, 12:00 UTC Complete: Tuesday, September 29, 2026, 17:00 UTC -- Affected Services -- Webex Calling / Webex Calling Wholesale / Cisco BroadCloud -- User Experience -- During the Webex Calling Application Server maintenance, Control Hub, Rialto Market Portal, and programmatic Provisioning interfaces (Rialto API) may be temporarily unavailable for the duration of the maintenance window. Wholesale customer and user provisioning will be impacted. Call processing is expected to remain unaffected. Plans for this maintenance are subject to change. This notice will be updated at https://status.webex.com during the maintenance period. For help and support, visit our website at https://help.webex.com. Thank you for your patience as we continue to improve the Webex services.","name":"Webex Calling Service Maintenance: September 29, 2026","scheduled_for":"2026-09-29T12:00:00Z","scheduled_until":"2026-09-29T17:00:00Z","status":"scheduled"},{"id":"13465500b15c11f19c3993046b985b88","impact":"maintenance","last_update_at":"2026-09-15T23:20:44Z","latest_update":"Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Center -- Japan -- Scheduled Maintenance Window -- Start: Tuesday, September 29, 2026, 13:00 UTC Complete: Tuesday, September 29, 2026, 18:00 UTC -- Affected Services -- Webex Calling / Webex Calling Wholesale / Cisco BroadCloud -- User Experience -- During the Webex Calling Application Server maintenance, Control Hub, Rialto Market Portal, and programmatic Provisioning interfaces (Rialto API) may be temporarily unavailable for the duration of the maintenance window. Wholesale customer and user provisioning will be impacted. Call processing is expected to remain unaffected. Plans for this maintenance are subject to change. This notice will be updated at https://status.webex.com during the maintenance period. For help and support, visit our website at https://help.webex.com. Thank you for your patience as we continue to improve the Webex services.","name":"Webex Calling Service Maintenance: September 29, 2026","scheduled_for":"2026-09-29T13:00:00Z","scheduled_until":"2026-09-29T18:00:00Z","status":"scheduled"},{"id":"77b3fa20b15b11f19c3993046b985b88","impact":"maintenance","last_update_at":"2026-09-15T23:16:23Z","latest_update":"Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Center -- India -- Scheduled Maintenance Window -- Start: Tuesday, September 29, 2026, 16:30 UTC Complete: Tuesday, September 29, 2026, 21:30 UTC -- Affected Services -- Webex Calling / Webex Calling Wholesale / Cisco BroadCloud -- User Experience -- During the Webex Calling Application Server maintenance, Control Hub, Rialto Market Portal, and programmatic Provisioning interfaces (Rialto API) may be temporarily unavailable for the duration of the maintenance window. Wholesale customer and user provisioning will be impacted. Call processing is expected to remain unaffected. Plans for this maintenance are subject to change. This notice will be updated at https://status.webex.com during the maintenance period. For help and support, visit our website at https://help.webex.com. Thank you for your patience as we continue to improve the Webex services.","name":"Webex Calling Service Maintenance: September 29, 2026","scheduled_for":"2026-09-29T16:30:00Z","scheduled_until":"2026-09-29T21:30:00Z","status":"scheduled"},{"id":"86f719f0b15a11f1be3dcb367ccf780a","impact":"maintenance","last_update_at":"2026-09-15T23:09:39Z","latest_update":"Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Center -- Saudi Arabia -- Scheduled Maintenance Window -- Start: Tuesday, September 29, 2026, 19:00 UTC Complete: Wednesday, September 30, 2026, 00:00 UTC -- Affected Services -- Webex Calling / Webex Calling Wholesale / Cisco BroadCloud -- User Experience -- During the Webex Calling Application Server maintenance, Control Hub, Rialto Market Portal, and programmatic Provisioning interfaces (Rialto API) may be temporarily unavailable for the duration of the maintenance window. Wholesale customer and user provisioning will be impacted. Call processing is expected to remain unaffected. Plans for this maintenance are subject to change. This notice will be updated at https://status.webex.com during the maintenance period. For help and support, visit our website at https://help.webex.com. Thank you for your patience as we continue to improve the Webex services.","name":"Webex Calling Service Maintenance: September 29, 2026","scheduled_for":"2026-09-29T19:00:00Z","scheduled_until":"2026-09-30T00:00:00Z","status":"scheduled"},{"id":"d87afae0b15911f1b8d75d44686f2b97","impact":"maintenance","last_update_at":"2026-09-15T23:04:46Z","latest_update":"Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Centers -- Frankfurt, Amsterdam, London, and Manchester -- Scheduled Maintenance Window -- Start: Tuesday, September 29, 2026, 20:00 UTC Complete: Wednesday, September 30, 2026, 02:00 UTC -- Affected Services -- Webex Calling / Webex Calling Wholesale / Cisco BroadCloud -- User Experience -- During the Webex Calling Application Server maintenance, Control Hub, Rialto Market Portal, and programmatic Provisioning interfaces (Rialto API) may be temporarily unavailable for the duration of the maintenance window. Wholesale customer and user provisioning will be impacted. Call processing is expected to remain unaffected. Plans for this maintenance are subject to change. This notice will be updated at https://status.webex.com during the maintenance period. For help and support, visit our website at https://help.webex.com. Thank you for your patience as we continue to","name":"Webex Calling Service Maintenance: September 29, 2026","scheduled_for":"2026-09-29T20:00:00Z","scheduled_until":"2026-09-30T02:00:00Z","status":"scheduled"},{"id":"4305e680b15611f1b8d75d44686f2b97","impact":"maintenance","last_update_at":"2026-09-15T22:39:07Z","latest_update":"Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Centers -- Canada, Chicago, and Texas -- Scheduled Maintenance Window -- Start: Wednesday, September 30, 2026, 03:00 UTC Complete: Wednesday, September 30, 2026, 08:00 UTC -- Affected Services -- Webex Calling / Webex Calling Wholesale / Cisco BroadCloud -- User Experience -- During the Webex Calling Application Server maintenance, Control Hub, Rialto Market Portal, and programmatic Provisioning interfaces (Rialto API) may be temporarily unavailable for the duration of the maintenance window. Wholesale customer and user provisioning will be impacted. Call processing is expected to remain unaffected. Plans for this maintenance are subject to change. This notice will be updated at https://status.webex.com during the maintenance period. For help and support, visit our website at https://help.webex.com. Thank you for your patience as we continue to improve the Web","name":"Webex Calling Service Maintenance: September 30, 2026","scheduled_for":"2026-09-30T03:00:00Z","scheduled_until":"2026-09-30T08:00:00Z","status":"scheduled"},{"id":"bdfe3d00b09411f1b8d75d44686f2b97","impact":"maintenance","last_update_at":"2026-09-14T23:33:51Z","latest_update":"Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Center -- Saudi Arabia -- Scheduled Maintenance Window -- Start: Tuesday, September 22, 2026, 19:00 UTC Complete: Wednesday, September 23, 2026, 00:00 UTC -- Affected Services -- Webex Calling / Webex Calling Wholesale / Cisco BroadCloud -- User Experience -- During the Webex Calling Application Server maintenance, Control Hub, Rialto Market Portal, and programmatic Provisioning interfaces (Rialto API) may be temporarily unavailable for the duration of the maintenance window. Wholesale customer and user provisioning will be impacted. Call processing is expected to remain unaffected. Plans for this maintenance are subject to change. This notice will be updated at https://status.webex.com during the maintenance period. For help and support, visit our website at https://help.webex.com. Thank you for your patience as we continue to improve the Webex services.","name":"Webex Calling Service Maintenance: September 22, 2026","scheduled_for":"2026-09-22T19:00:00Z","scheduled_until":"2026-09-23T00:00:00Z","status":"scheduled"},{"id":"be4a7db0b09311f19c3993046b985b88","impact":"maintenance","last_update_at":"2026-09-14T23:26:42Z","latest_update":"Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Center -- Saudi Arabia -- Scheduled Maintenance Window -- Start: Thursday, September 24, 2026, 19:00 UTC Complete: Friday, September 25, 2026, 00:00 UTC -- Affected Services -- Webex Calling / Webex Calling Wholesale / Cisco BroadCloud -- User Experience -- During the Webex Calling Application Server maintenance, Control Hub, Rialto Market Portal, and programmatic Provisioning interfaces (Rialto API) may be temporarily unavailable for the duration of the maintenance window. Wholesale customer and user provisioning will be impacted. Call processing is expected to remain unaffected. Plans for this maintenance are subject to change. This notice will be updated at https://status.webex.com during the maintenance period. For help and support, visit our website at https://help.webex.com. Thank you for your patience as we continue to improve the Webex services.","name":"Webex Calling Service Maintenance: September 24, 2026","scheduled_for":"2026-09-24T19:00:00Z","scheduled_until":"2026-09-25T00:00:00Z","status":"scheduled"},{"id":"c8277960b09211f19c3993046b985b88","impact":"maintenance","last_update_at":"2026-09-14T23:19:49Z","latest_update":"Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Centers -- India and Saudi Arabia -- Scheduled Maintenance Window -- Start: Wednesday, September 23, 2026, 19:00 UTC Complete: Thursday, September 24, 2026, 00:00 UTC -- Affected Services -- Webex Calling / Cisco BroadCloud -- User Experience -- Rialto portals (Service Provider Portal, Customer Admin Portal, Customer User Portal) and programmatic Provisioning interfaces (Rialto API) will be temporarily unavailable for the duration of the maintenance window. The User Settings Portal will also be impacted. Call processing is expected to remain unaffected. Plans for this maintenance are subject to change. This notice will be updated at https://status.webex.com during the maintenance period. For help and support, visit our website at https://help.webex.com. Thank you for your patience as we continue to improve the Webex services.","name":"Webex Calling Service Maintenance: September 23, 2026","scheduled_for":"2026-09-23T19:00:00Z","scheduled_until":"2026-09-24T00:00:00Z","status":"scheduled"},{"id":"f48c06c0b09111f1b8d75d44686f2b97","impact":"maintenance","last_update_at":"2026-09-14T23:13:54Z","latest_update":"Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Centers -- Frankfurt, Amsterdam, London, and Manchester -- Scheduled Maintenance Window -- Start: Wednesday, September 23, 2026, 21:00 UTC Complete: Thursday, September 24, 2026, 03:00 UTC -- Affected Services -- Webex Calling / Cisco BroadCloud -- User Experience -- Rialto portals (Service Provider Portal, Customer Admin Portal, Customer User Portal) and programmatic Provisioning interfaces (Rialto API) will be temporarily unavailable for the duration of the maintenance window. The User Settings Portal will also be impacted. Call processing is expected to remain unaffected. Plans for this maintenance are subject to change. This notice will be updated at https://status.webex.com during the maintenance period. For help and support, visit our website at https://help.webex.com. Thank you for your patience as we continue to improve the Webex services.","name":"Webex Calling Service Maintenance: September 23, 2026","scheduled_for":"2026-09-23T21:00:00Z","scheduled_until":"2026-09-24T03:00:00Z","status":"scheduled"},{"id":"af54de70b09011f19c3993046b985b88","impact":"maintenance","last_update_at":"2026-09-14T23:04:48Z","latest_update":"Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Center -- Japan -- Scheduled Maintenance Window -- Start: Wednesday, September 23, 2026, 13:00 UTC Complete: Wednesday, September 23, 2026, 19:00 UTC -- Affected Services -- Webex Calling / Cisco BroadCloud -- User Experience -- Rialto portals (Service Provider Portal, Customer Admin Portal, Customer User Portal) and programmatic Provisioning interfaces (Rialto API) will be temporarily unavailable for the duration of the maintenance window. The User Settings Portal will also be impacted. Call processing is expected to remain unaffected. Plans for this maintenance are subject to change. This notice will be updated at https://status.webex.com during the maintenance period. For help and support, visit our website at https://help.webex.com. Thank you for your patience as we continue to improve the Webex services.","name":"Webex Calling Service Maintenance: September 23, 2026","scheduled_for":"2026-09-23T13:00:00Z","scheduled_until":"2026-09-23T19:00:00Z","status":"scheduled"},{"id":"e651f9e0b08f11f19c3993046b985b88","impact":"maintenance","last_update_at":"2026-09-14T22:59:11Z","latest_update":"Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Center -- Australia -- Scheduled Maintenance Window -- Start: Wednesday, September 23, 2026, 12:00 UTC Complete: Wednesday, September 23, 2026, 18:00 UTC -- Affected Services -- Webex Calling / Cisco BroadCloud -- User Experience -- Rialto portals (Service Provider Portal, Customer Admin Portal, Customer User Portal) and programmatic Provisioning interfaces (Rialto API) will be temporarily unavailable for the duration of the maintenance window. The User Settings Portal will also be impacted. Call processing is expected to remain unaffected. Plans for this maintenance are subject to change. This notice will be updated at https://status.webex.com during the maintenance period. For help and support, visit our website at https://help.webex.com. Thank you for your patience as we continue to improve the Webex services.","name":"Webex Calling Service Maintenance: September 23, 2026","scheduled_for":"2026-09-23T12:00:00Z","scheduled_until":"2026-09-23T18:00:00Z","status":"scheduled"},{"id":"da20bfe0b08e11f1be3dcb367ccf780a","impact":"maintenance","last_update_at":"2026-09-14T22:51:41Z","latest_update":"Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Centers -- Canada, Texas, and Chicago -- Scheduled Maintenance Window -- Start: Thursday, September 24, 2026, 02:00 UTC Complete: Thursday, September 24, 2026, 09:00 UTC -- Affected Services -- Webex Calling / Cisco BroadCloud -- User Experience -- Rialto portals (Service Provider Portal, Customer Admin Portal, Customer User Portal) and programmatic Provisioning interfaces (Rialto API) will be temporarily unavailable for the duration of the maintenance window. The User Settings Portal will also be impacted. Call processing is expected to remain unaffected. Plans for this maintenance are subject to change. This notice will be updated at https://status.webex.com during the maintenance period. For help and support, visit our website at https://help.webex.com. Thank you for your patience as we continue to improve the Webex services.","name":"Webex Calling Service Maintenance: September 24, 2026","scheduled_for":"2026-09-24T02:00:00Z","scheduled_until":"2026-09-24T09:00:00Z","status":"scheduled"},{"id":"701813f0ad6e11f1be3dcb367ccf780a","impact":"maintenance","last_update_at":"2026-09-10T23:22:06Z","latest_update":"Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Centers -- Australia, Japan, Singapore, and South Korea Data Centers -- Scheduled Maintenance Window -- Start: Thursday, September 24, 2026, 13:00 UTC Complete: Thursday, September 24, 2026, 19:00 UTC -- Affected Services -- Webex Calling / Cisco BroadCloud -- User Experience -- Rialto portals (Service Provider Portal, Customer Admin Portal, Customer User Portal) and programmatic Provisioning interfaces (Rialto API) will be temporarily unavailable for the duration of the maintenance window. The User Settings Portal will also be impacted. Call processing is expected to remain unaffected. Plans for this maintenance are subject to change. This notice will be updated at https://status.webex.com during the maintenance period. For help and support, visit our website at https://help.webex.com. Thank you for your patience as we continue to improve the Webex services.","name":"Webex Calling Service Maintenance: September 24, 2026","scheduled_for":"2026-09-24T13:00:00Z","scheduled_until":"2026-09-24T19:00:00Z","status":"scheduled"},{"id":"26e82fa0ad6c11f1b8d75d44686f2b97","impact":"maintenance","last_update_at":"2026-09-10T23:05:44Z","latest_update":"Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Centers -- Texas, and Chicago -- Scheduled Maintenance Window -- Start: Thursday, September 24, 2026, 02:00 UTC Complete: Thursday, September 24, 2026, 10:00 UTC -- Affected Services -- Webex Calling / Cisco BroadCloud -- User Experience -- Rialto portals (Service Provider Portal, Customer Admin Portal, Customer User Portal) and programmatic Provisioning interfaces (Rialto API) will be temporarily unavailable for the duration of the maintenance window. The User Settings Portal will also be impacted. Call processing is expected to remain unaffected. Plans for this maintenance are subject to change. This notice will be updated at https://status.webex.com during the maintenance period. For help and support, visit our website at https://help.webex.com. Thank you for your patience as we continue to improve the Webex services.","name":"Webex Calling Service Maintenance: September 24, 2026","scheduled_for":"2026-09-24T02:00:00Z","scheduled_until":"2026-09-24T10:00:00Z","status":"scheduled"},{"id":"14a5b9e0ad6a11f1be3dcb367ccf780a","impact":"maintenance","last_update_at":"2026-09-10T22:50:55Z","latest_update":"Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Centers -- Canada, Texas, and Chicago -- Scheduled Maintenance Window -- Start: Tuesday, September 22, 2026, 02:00 UTC Complete: Tuesday, September 22, 2026, 08:00 UTC -- Affected Services -- Webex Calling / Cisco BroadCloud -- User Experience -- Rialto portals (Service Provider Portal, Customer Admin Portal, Customer User Portal) and programmatic Provisioning interfaces (Rialto API) will be temporarily unavailable for the duration of the maintenance window. The User Settings Portal will also be impacted. Call processing is expected to remain unaffected. Plans for this maintenance are subject to change. This notice will be updated at https://status.webex.com during the maintenance period. For help and support, visit our website at https://help.webex.com. Thank you for your patience as we continue to improve the Webex services.","name":"Webex Calling Service Maintenance: September 22, 2026","scheduled_for":"2026-09-22T02:00:00Z","scheduled_until":"2026-09-22T08:00:00Z","status":"scheduled"},{"id":"67b073d0ad6711f1be3dcb367ccf780a","impact":"maintenance","last_update_at":"2026-09-10T22:31:45Z","latest_update":"Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Centers -- Canada, Chicago, and Texas -- Scheduled Maintenance Window -- Start: Friday, September 25, 2026, 03:00 UTC Complete: Friday, September 25, 2026, 08:00 UTC -- Affected Services -- Webex Calling / Webex Calling Wholesale / Cisco BroadCloud -- User Experience -- During the Webex Calling Application Server maintenance, Control Hub, Rialto Market Portal, and programmatic Provisioning interfaces (Rialto API) may be temporarily unavailable for the duration of the maintenance window. Wholesale customer and user provisioning will be impacted. Call processing is expected to remain unaffected. Plans for this maintenance are subject to change. This notice will be updated at https://status.webex.com during the maintenance period. For help and support, visit our website at https://help.webex.com. Thank you for your patience as we continue to improve the Webex ser","name":"Webex Calling Service Maintenance: September 25, 2026","scheduled_for":"2026-09-25T03:00:00Z","scheduled_until":"2026-09-25T08:00:00Z","status":"scheduled"},{"id":"35128950aca311f1be3dcb367ccf780a","impact":"maintenance","last_update_at":"2026-09-09T23:07:19Z","latest_update":"Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Centers -- Frankfurt, Amsterdam, London, and Manchester -- Scheduled Maintenance Window -- Start: Thursday, September 24, 2026, 20:00 UTC Complete: Friday, September 25, 2026, 02:00 UTC -- Affected Services -- Webex Calling / Webex Calling Wholesale / Cisco BroadCloud -- User Experience -- During the Webex Calling Application Server maintenance, Control Hub, Rialto Market Portal, and programmatic Provisioning interfaces (Rialto API) may be temporarily unavailable for the duration of the maintenance window. Wholesale customer and user provisioning will be impacted. Call processing is expected to remain unaffected. Plans for this maintenance are subject to change. This notice will be updated at https://status.webex.com during the maintenance period. For help and support, visit our website at https://help.webex.com. Thank you for your patience as we continue to i","name":"Webex Calling Service Maintenance: September 24, 2026","scheduled_for":"2026-09-24T20:00:00Z","scheduled_until":"2026-09-25T02:00:00Z","status":"scheduled"},{"id":"82950640aca211f19c3993046b985b88","impact":"maintenance","last_update_at":"2026-09-09T23:02:20Z","latest_update":"Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Center -- India -- Scheduled Maintenance Window -- Start: Thursday, September 24, 2026, 16:30 UTC Complete: Thursday, September 24, 2026, 21:30 UTC -- Affected Services -- Webex Calling / Webex Calling Wholesale / Cisco BroadCloud -- User Experience -- During the Webex Calling Application Server maintenance, Control Hub, Rialto Market Portal, and programmatic Provisioning interfaces (Rialto API) may be temporarily unavailable for the duration of the maintenance window. Wholesale customer and user provisioning will be impacted. Call processing is expected to remain unaffected. Plans for this maintenance are subject to change. This notice will be updated at https://status.webex.com during the maintenance period. For help and support, visit our website at https://help.webex.com. Thank you for your patience as we continue to improve the Webex services.","name":"Webex Calling Service Maintenance: September 24, 2026","scheduled_for":"2026-09-24T16:30:00Z","scheduled_until":"2026-09-24T21:30:00Z","status":"scheduled"},{"id":"eca42ad0aca111f1b8d75d44686f2b97","impact":"maintenance","last_update_at":"2026-09-09T22:58:08Z","latest_update":"Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Center -- Japan -- Scheduled Maintenance Window -- Start: Thursday, September 24, 2026, 13:00 UTC Complete: Thursday, September 24, 2026, 18:00 UTC -- Affected Services -- Webex Calling / Webex Calling Wholesale / Cisco BroadCloud -- User Experience -- During the Webex Calling Application Server maintenance, Control Hub, Rialto Market Portal, and programmatic Provisioning interfaces (Rialto API) may be temporarily unavailable for the duration of the maintenance window. Wholesale customer and user provisioning will be impacted. Call processing is expected to remain unaffected. Plans for this maintenance are subject to change. This notice will be updated at https://status.webex.com during the maintenance period. For help and support, visit our website at https://help.webex.com. Thank you for your patience as we continue to improve the Webex services.","name":"Webex Calling Service Maintenance: September 24, 2026","scheduled_for":"2026-09-24T13:00:00Z","scheduled_until":"2026-09-24T18:00:00Z","status":"scheduled"},{"id":"45bd9300aca111f19c3993046b985b88","impact":"maintenance","last_update_at":"2026-09-09T22:53:28Z","latest_update":"Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Center -- Australia -- Scheduled Maintenance Window -- Start: Thursday, September 24, 2026, 12:00 UTC Complete: Thursday, September 24, 2026, 17:00 UTC -- Affected Services -- Webex Calling / Webex Calling Wholesale / Cisco BroadCloud -- User Experience -- During the Webex Calling Application Server maintenance, Control Hub, Rialto Market Portal, and programmatic Provisioning interfaces (Rialto API) may be temporarily unavailable for the duration of the maintenance window. Wholesale customer and user provisioning will be impacted. Call processing is expected to remain unaffected. Plans for this maintenance are subject to change. This notice will be updated at https://status.webex.com during the maintenance period. For help and support, visit our website at https://help.webex.com. Thank you for your patience as we continue to improve the Webex services.","name":"Webex Calling Service Maintenance: September 24, 2026","scheduled_for":"2026-09-24T12:00:00Z","scheduled_until":"2026-09-24T17:00:00Z","status":"scheduled"},{"id":"b49c7a10abda11f19c3993046b985b88","impact":"maintenance","last_update_at":"2026-09-08T23:12:04Z","latest_update":"Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Centers -- Canada, Chicago, and Texas -- Scheduled Maintenance Window -- Start: Wednesday, September 23, 2026, 03:00 UTC Complete: Wednesday, September 23, 2026, 08:00 UTC -- Affected Services -- Webex Calling / Webex Calling Wholesale / Cisco BroadCloud -- User Experience -- During the Webex Calling Application Server maintenance, Control Hub, Rialto Market Portal, and programmatic Provisioning interfaces (Rialto API) may be temporarily unavailable for the duration of the maintenance window. Wholesale customer and user provisioning will be impacted. Call processing is expected to remain unaffected. Plans for this maintenance are subject to change. This notice will be updated at https://status.webex.com during the maintenance period. For help and support, visit our website at https://help.webex.com. Thank you for your patience as we continue to improve the Web","name":"Webex Calling Service Maintenance: September 23, 2026","scheduled_for":"2026-09-23T03:00:00Z","scheduled_until":"2026-09-23T08:00:00Z","status":"scheduled"},{"id":"d0a76400abd911f1b8d75d44686f2b97","impact":"maintenance","last_update_at":"2026-09-08T23:05:42Z","latest_update":"Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Centers -- Frankfurt, Amsterdam, London, and Manchester -- Scheduled Maintenance Window -- Start: Tuesday, September 22, 2026, 20:00 UTC Complete: Wednesday, September 23, 2026, 02:00 UTC -- Affected Services -- Webex Calling / Webex Calling Wholesale / Cisco BroadCloud -- User Experience -- During the Webex Calling Application Server maintenance, Control Hub, Rialto Market Portal, and programmatic Provisioning interfaces (Rialto API) may be temporarily unavailable for the duration of the maintenance window. Wholesale customer and user provisioning will be impacted. Call processing is expected to remain unaffected. Plans for this maintenance are subject to change. This notice will be updated at https://status.webex.com during the maintenance period. For help and support, visit our website at https://help.webex.com. Thank you for your patience as we continue to","name":"Webex Calling Service Maintenance: September 22, 2026","scheduled_for":"2026-09-22T20:00:00Z","scheduled_until":"2026-09-23T02:00:00Z","status":"scheduled"},{"id":"ab0df3e0abd811f19c3993046b985b88","impact":"maintenance","last_update_at":"2026-09-08T22:57:29Z","latest_update":"Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Center -- India -- Scheduled Maintenance Window -- Start: Tuesday, September 22, 2026, 16:30 UTC Complete: Tuesday, September 22, 2026, 21:30 UTC -- Affected Services -- Webex Calling / Webex Calling Wholesale / Cisco BroadCloud -- User Experience -- During the Webex Calling Application Server maintenance, Control Hub, Rialto Market Portal, and programmatic Provisioning interfaces (Rialto API) may be temporarily unavailable for the duration of the maintenance window. Wholesale customer and user provisioning will be impacted. Call processing is expected to remain unaffected. Plans for this maintenance are subject to change. This notice will be updated at https://status.webex.com during the maintenance period. For help and support, visit our website at https://help.webex.com. Thank you for your patience as we continue to improve the Webex services.","name":"Webex Calling Service Maintenance: September 22, 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Socio)","id":"54efca10d22411ed95b71721f8cf005c","name":"Platform","status":"operational"},{"group_id":"4afb34a00f0a11edb3a0b78e5b913071","group_name":"Commercial / Slido","id":"d5f5d6c080bc11ef8359913846b7278d","name":"Slido API","status":"operational"},{"group_id":"4afb34a00f0a11edb3a0b78e5b913071","group_name":"Commercial / Slido","id":"a6489e600f0a11ed83e7c127942c2498","name":"Europe API","status":"operational"},{"group_id":"4afb34a00f0a11edb3a0b78e5b913071","group_name":"Commercial / Slido","id":"a66b38d07fce11ef8eeb0385605ffdc0","name":"United States API","status":"operational"},{"group_id":"4afb34a00f0a11edb3a0b78e5b913071","group_name":"Commercial / Slido","id":"594003a37fcf11efb57f0fc1048af999","name":"Canada API","status":"operational"},{"group_id":"4afb34a00f0a11edb3a0b78e5b913071","group_name":"Commercial / Slido","id":"b23cac4063b011f08df8abfd36515f89","name":"United Arab Emirates API","status":"operational"},{"group_id":"4afb34a00f0a11edb3a0b78e5b913071","group_name":"Commercial / Slido","id":"b23cd35063b011f08df8abfd36515f89","name":"Australia API","status":"operational"},{"group_id":"4afb34a00f0a11edb3a0b78e5b913071","group_name":"Commercial / Slido","id":"a648c5710f0a11ed83e7c127942c2498","name":"Slido web app - Participant access","status":"operational"},{"group_id":"4afb34a00f0a11edb3a0b78e5b913071","group_name":"Commercial / Slido","id":"d5f5d6c180bc11ef8359913846b7278d","name":"Slido Presentation Integrations","status":"operational"},{"group_id":"4afb34a00f0a11edb3a0b78e5b913071","group_name":"Commercial / Slido","id":"594003a17fcf11efb57f0fc1048af999","name":"PowerPoint for Windows Integration","status":"operational"},{"group_id":"4afb34a00f0a11edb3a0b78e5b913071","group_name":"Commercial / Slido","id":"f3a032007fcd11efb57f0fc1048af999","name":"Supporting 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Integration","status":"operational"},{"group_id":"4afb34a00f0a11edb3a0b78e5b913071","group_name":"Commercial / Slido","id":"594003a47fcf11efb57f0fc1048af999","name":"Zoom Integration","status":"operational"},{"group_id":"4afb34a00f0a11edb3a0b78e5b913071","group_name":"Commercial / Slido","id":"a648c5730f0a11ed83e7c127942c2498","name":"Webex Integration","status":"operational"},{"group_id":"4afb34a00f0a11edb3a0b78e5b913071","group_name":"Commercial / Slido","id":"a648c5720f0a11ed83e7c127942c2498","name":"slido.com","status":"operational"},{"group_id":"be00bdf0247411eeb41ab75c339e8af9","group_name":"Government / Webex Meetings","id":"0cc3bd70fdfa11ee9e71bd4e71c733d9","name":"Sign in and sign up","status":"operational"},{"group_id":"be00bdf0247411eeb41ab75c339e8af9","group_name":"Government / Webex Meetings","id":"b3dbf8f0247711eeb1419b30d2212b3f","name":"Access Webex URL","status":"operational"}],"detail":"Webex reports 1 active incident(s), 30 maintenance item(s), 27 product group(s), and 146 service component(s) across Commercial and Government.","http_status":200,"impact_scope":null,"incidents":[{"id":"3d2595f0b07d11f1b8d75d44686f2b97","impact":"degraded","last_update_at":"2026-09-17T20:22:33Z","latest_update":"Engineering continues to monitor the issue affecting some users joining Microsoft Teams meetings via VIMT. Cisco teams are working with the vendor toward full resolution and are validating service stability before restoring normal traffic routing for the affected region. During this time, some users may experience increased latency or a reduced meeting experience. We will provide the next update within 24 hours, or sooner if there is a significant change in status. Thank you for your patience while we work to address this service incident.","name":"Gateway and Solutions: Some users may experience intermittent degraded audio/video quality when joining Microsoft Teams meetings via VIMT","status":"monitoring"}],"latency_ms":1370.64,"maintenance":[{"id":"ad830880b1ec11f1834c5317e7c1d52e","impact":"maintenance","last_update_at":"2026-09-16T16:35:50Z","latest_update":"Webex Engineering has scheduled an maintenance window to support ongoing service maintenance for Webex Meeting Services. -- Affected Data Center -- Japan -- Scheduled Maintenance Window -- Start: Thursday, September 24, 2026, 03:00 AM PDT (UTC-7) Complete: Thursday, September 24, 2026, 08:00 AM PDT (UTC-7) Sites recently upgraded to a new version may be reverted to the previous version during the maintenance window. The new version will be made available again at the end of maintenance. Also, any sites that had a previously communicated upgrade scheduled during this maintenance window will see their upgrades after this maintenance is completed. -- User Experience -- During the maintenance window, hosts and participants may experience the following service impacts: -NBR Recording: NBR Recording WILL be available during the maintenance period, but processing and availability of those new Network Based Recordings will be delayed for up to 24 hours after the maintenance is completed. -NBR ","name":"Webex Meetings: Japan Data Center Service Maintenance: September 24, 2026","scheduled_for":"2026-09-24T10:00:00Z","scheduled_until":"2026-09-24T15:00:00Z","status":"scheduled"},{"id":"b721f6c0b15c11f19c3993046b985b88","impact":"maintenance","last_update_at":"2026-09-15T23:25:19Z","latest_update":"Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Center -- Australia -- Scheduled Maintenance Window -- Start: Tuesday, September 29, 2026, 12:00 UTC Complete: Tuesday, September 29, 2026, 17:00 UTC -- Affected Services -- Webex Calling / Webex Calling Wholesale / Cisco BroadCloud -- User Experience -- During the Webex Calling Application Server maintenance, Control Hub, Rialto Market Portal, and programmatic Provisioning interfaces (Rialto API) may be temporarily unavailable for the duration of the maintenance window. Wholesale customer and user provisioning will be impacted. Call processing is expected to remain unaffected. Plans for this maintenance are subject to change. This notice will be updated at https://status.webex.com during the maintenance period. For help and support, visit our website at https://help.webex.com. Thank you for your patience as we continue to improve the Webex services.","name":"Webex Calling Service Maintenance: September 29, 2026","scheduled_for":"2026-09-29T12:00:00Z","scheduled_until":"2026-09-29T17:00:00Z","status":"scheduled"},{"id":"13465500b15c11f19c3993046b985b88","impact":"maintenance","last_update_at":"2026-09-15T23:20:44Z","latest_update":"Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Center -- Japan -- Scheduled Maintenance Window -- Start: Tuesday, September 29, 2026, 13:00 UTC Complete: Tuesday, September 29, 2026, 18:00 UTC -- Affected Services -- Webex Calling / Webex Calling Wholesale / Cisco BroadCloud -- User Experience -- During the Webex Calling Application Server maintenance, Control Hub, Rialto Market Portal, and programmatic Provisioning interfaces (Rialto API) may be temporarily unavailable for the duration of the maintenance window. Wholesale customer and user provisioning will be impacted. Call processing is expected to remain unaffected. Plans for this maintenance are subject to change. This notice will be updated at https://status.webex.com during the maintenance period. For help and support, visit our website at https://help.webex.com. Thank you for your patience as we continue to improve the Webex services.","name":"Webex Calling Service Maintenance: September 29, 2026","scheduled_for":"2026-09-29T13:00:00Z","scheduled_until":"2026-09-29T18:00:00Z","status":"scheduled"},{"id":"77b3fa20b15b11f19c3993046b985b88","impact":"maintenance","last_update_at":"2026-09-15T23:16:23Z","latest_update":"Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Center -- India -- Scheduled Maintenance Window -- Start: Tuesday, September 29, 2026, 16:30 UTC Complete: Tuesday, September 29, 2026, 21:30 UTC -- Affected Services -- Webex Calling / Webex Calling Wholesale / Cisco BroadCloud -- User Experience -- During the Webex Calling Application Server maintenance, Control Hub, Rialto Market Portal, and programmatic Provisioning interfaces (Rialto API) may be temporarily unavailable for the duration of the maintenance window. Wholesale customer and user provisioning will be impacted. Call processing is expected to remain unaffected. Plans for this maintenance are subject to change. This notice will be updated at https://status.webex.com during the maintenance period. For help and support, visit our website at https://help.webex.com. Thank you for your patience as we continue to improve the Webex services.","name":"Webex Calling Service Maintenance: September 29, 2026","scheduled_for":"2026-09-29T16:30:00Z","scheduled_until":"2026-09-29T21:30:00Z","status":"scheduled"},{"id":"86f719f0b15a11f1be3dcb367ccf780a","impact":"maintenance","last_update_at":"2026-09-15T23:09:39Z","latest_update":"Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Center -- Saudi Arabia -- Scheduled Maintenance Window -- Start: Tuesday, September 29, 2026, 19:00 UTC Complete: Wednesday, September 30, 2026, 00:00 UTC -- Affected Services -- Webex Calling / Webex Calling Wholesale / Cisco BroadCloud -- User Experience -- During the Webex Calling Application Server maintenance, Control Hub, Rialto Market Portal, and programmatic Provisioning interfaces (Rialto API) may be temporarily unavailable for the duration of the maintenance window. Wholesale customer and user provisioning will be impacted. Call processing is expected to remain unaffected. Plans for this maintenance are subject to change. This notice will be updated at https://status.webex.com during the maintenance period. For help and support, visit our website at https://help.webex.com. Thank you for your patience as we continue to improve the Webex services.","name":"Webex Calling Service Maintenance: September 29, 2026","scheduled_for":"2026-09-29T19:00:00Z","scheduled_until":"2026-09-30T00:00:00Z","status":"scheduled"},{"id":"d87afae0b15911f1b8d75d44686f2b97","impact":"maintenance","last_update_at":"2026-09-15T23:04:46Z","latest_update":"Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Centers -- Frankfurt, Amsterdam, London, and Manchester -- Scheduled Maintenance Window -- Start: Tuesday, September 29, 2026, 20:00 UTC Complete: Wednesday, September 30, 2026, 02:00 UTC -- Affected Services -- Webex Calling / Webex Calling Wholesale / Cisco BroadCloud -- User Experience -- During the Webex Calling Application Server maintenance, Control Hub, Rialto Market Portal, and programmatic Provisioning interfaces (Rialto API) may be temporarily unavailable for the duration of the maintenance window. Wholesale customer and user provisioning will be impacted. Call processing is expected to remain unaffected. Plans for this maintenance are subject to change. This notice will be updated at https://status.webex.com during the maintenance period. For help and support, visit our website at https://help.webex.com. Thank you for your patience as we continue to","name":"Webex Calling Service Maintenance: September 29, 2026","scheduled_for":"2026-09-29T20:00:00Z","scheduled_until":"2026-09-30T02:00:00Z","status":"scheduled"},{"id":"4305e680b15611f1b8d75d44686f2b97","impact":"maintenance","last_update_at":"2026-09-15T22:39:07Z","latest_update":"Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Centers -- Canada, Chicago, and Texas -- Scheduled Maintenance Window -- Start: Wednesday, September 30, 2026, 03:00 UTC Complete: Wednesday, September 30, 2026, 08:00 UTC -- Affected Services -- Webex Calling / Webex Calling Wholesale / Cisco BroadCloud -- User Experience -- During the Webex Calling Application Server maintenance, Control Hub, Rialto Market Portal, and programmatic Provisioning interfaces (Rialto API) may be temporarily unavailable for the duration of the maintenance window. Wholesale customer and user provisioning will be impacted. Call processing is expected to remain unaffected. Plans for this maintenance are subject to change. This notice will be updated at https://status.webex.com during the maintenance period. For help and support, visit our website at https://help.webex.com. Thank you for your patience as we continue to improve the Web","name":"Webex Calling Service Maintenance: September 30, 2026","scheduled_for":"2026-09-30T03:00:00Z","scheduled_until":"2026-09-30T08:00:00Z","status":"scheduled"},{"id":"bdfe3d00b09411f1b8d75d44686f2b97","impact":"maintenance","last_update_at":"2026-09-14T23:33:51Z","latest_update":"Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Center -- Saudi Arabia -- Scheduled Maintenance Window -- Start: Tuesday, September 22, 2026, 19:00 UTC Complete: Wednesday, September 23, 2026, 00:00 UTC -- Affected Services -- Webex Calling / Webex Calling Wholesale / Cisco BroadCloud -- User Experience -- During the Webex Calling Application Server maintenance, Control Hub, Rialto Market Portal, and programmatic Provisioning interfaces (Rialto API) may be temporarily unavailable for the duration of the maintenance window. Wholesale customer and user provisioning will be impacted. Call processing is expected to remain unaffected. Plans for this maintenance are subject to change. This notice will be updated at https://status.webex.com during the maintenance period. For help and support, visit our website at https://help.webex.com. Thank you for your patience as we continue to improve the Webex services.","name":"Webex Calling Service Maintenance: September 22, 2026","scheduled_for":"2026-09-22T19:00:00Z","scheduled_until":"2026-09-23T00:00:00Z","status":"scheduled"},{"id":"be4a7db0b09311f19c3993046b985b88","impact":"maintenance","last_update_at":"2026-09-14T23:26:42Z","latest_update":"Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Center -- Saudi Arabia -- Scheduled Maintenance Window -- Start: Thursday, September 24, 2026, 19:00 UTC Complete: Friday, September 25, 2026, 00:00 UTC -- Affected Services -- Webex Calling / Webex Calling Wholesale / Cisco BroadCloud -- User Experience -- During the Webex Calling Application Server maintenance, Control Hub, Rialto Market Portal, and programmatic Provisioning interfaces (Rialto API) may be temporarily unavailable for the duration of the maintenance window. Wholesale customer and user provisioning will be impacted. Call processing is expected to remain unaffected. Plans for this maintenance are subject to change. This notice will be updated at https://status.webex.com during the maintenance period. For help and support, visit our website at https://help.webex.com. Thank you for your patience as we continue to improve the Webex services.","name":"Webex Calling Service Maintenance: September 24, 2026","scheduled_for":"2026-09-24T19:00:00Z","scheduled_until":"2026-09-25T00:00:00Z","status":"scheduled"},{"id":"c8277960b09211f19c3993046b985b88","impact":"maintenance","last_update_at":"2026-09-14T23:19:49Z","latest_update":"Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Centers -- India and Saudi Arabia -- Scheduled Maintenance Window -- Start: Wednesday, September 23, 2026, 19:00 UTC Complete: Thursday, September 24, 2026, 00:00 UTC -- Affected Services -- Webex Calling / Cisco BroadCloud -- User Experience -- Rialto portals (Service Provider Portal, Customer Admin Portal, Customer User Portal) and programmatic Provisioning interfaces (Rialto API) will be temporarily unavailable for the duration of the maintenance window. The User Settings Portal will also be impacted. Call processing is expected to remain unaffected. Plans for this maintenance are subject to change. This notice will be updated at https://status.webex.com during the maintenance period. For help and support, visit our website at https://help.webex.com. Thank you for your patience as we continue to improve the Webex services.","name":"Webex Calling Service Maintenance: September 23, 2026","scheduled_for":"2026-09-23T19:00:00Z","scheduled_until":"2026-09-24T00:00:00Z","status":"scheduled"},{"id":"f48c06c0b09111f1b8d75d44686f2b97","impact":"maintenance","last_update_at":"2026-09-14T23:13:54Z","latest_update":"Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Centers -- Frankfurt, Amsterdam, London, and Manchester -- Scheduled Maintenance Window -- Start: Wednesday, September 23, 2026, 21:00 UTC Complete: Thursday, September 24, 2026, 03:00 UTC -- Affected Services -- Webex Calling / Cisco BroadCloud -- User Experience -- Rialto portals (Service Provider Portal, Customer Admin Portal, Customer User Portal) and programmatic Provisioning interfaces (Rialto API) will be temporarily unavailable for the duration of the maintenance window. The User Settings Portal will also be impacted. Call processing is expected to remain unaffected. Plans for this maintenance are subject to change. This notice will be updated at https://status.webex.com during the maintenance period. For help and support, visit our website at https://help.webex.com. Thank you for your patience as we continue to improve the Webex services.","name":"Webex Calling Service Maintenance: September 23, 2026","scheduled_for":"2026-09-23T21:00:00Z","scheduled_until":"2026-09-24T03:00:00Z","status":"scheduled"},{"id":"af54de70b09011f19c3993046b985b88","impact":"maintenance","last_update_at":"2026-09-14T23:04:48Z","latest_update":"Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Center -- Japan -- Scheduled Maintenance Window -- Start: Wednesday, September 23, 2026, 13:00 UTC Complete: Wednesday, September 23, 2026, 19:00 UTC -- Affected Services -- Webex Calling / Cisco BroadCloud -- User Experience -- Rialto portals (Service Provider Portal, Customer Admin Portal, Customer User Portal) and programmatic Provisioning interfaces (Rialto API) will be temporarily unavailable for the duration of the maintenance window. The User Settings Portal will also be impacted. Call processing is expected to remain unaffected. Plans for this maintenance are subject to change. This notice will be updated at https://status.webex.com during the maintenance period. For help and support, visit our website at https://help.webex.com. Thank you for your patience as we continue to improve the Webex services.","name":"Webex Calling Service Maintenance: September 23, 2026","scheduled_for":"2026-09-23T13:00:00Z","scheduled_until":"2026-09-23T19:00:00Z","status":"scheduled"},{"id":"e651f9e0b08f11f19c3993046b985b88","impact":"maintenance","last_update_at":"2026-09-14T22:59:11Z","latest_update":"Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Center -- Australia -- Scheduled Maintenance Window -- Start: Wednesday, September 23, 2026, 12:00 UTC Complete: Wednesday, September 23, 2026, 18:00 UTC -- Affected Services -- Webex Calling / Cisco BroadCloud -- User Experience -- Rialto portals (Service Provider Portal, Customer Admin Portal, Customer User Portal) and programmatic Provisioning interfaces (Rialto API) will be temporarily unavailable for the duration of the maintenance window. The User Settings Portal will also be impacted. Call processing is expected to remain unaffected. Plans for this maintenance are subject to change. This notice will be updated at https://status.webex.com during the maintenance period. For help and support, visit our website at https://help.webex.com. Thank you for your patience as we continue to improve the Webex services.","name":"Webex Calling Service Maintenance: September 23, 2026","scheduled_for":"2026-09-23T12:00:00Z","scheduled_until":"2026-09-23T18:00:00Z","status":"scheduled"},{"id":"da20bfe0b08e11f1be3dcb367ccf780a","impact":"maintenance","last_update_at":"2026-09-14T22:51:41Z","latest_update":"Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Centers -- Canada, Texas, and Chicago -- Scheduled Maintenance Window -- Start: Thursday, September 24, 2026, 02:00 UTC Complete: Thursday, September 24, 2026, 09:00 UTC -- Affected Services -- Webex Calling / Cisco BroadCloud -- User Experience -- Rialto portals (Service Provider Portal, Customer Admin Portal, Customer User Portal) and programmatic Provisioning interfaces (Rialto API) will be temporarily unavailable for the duration of the maintenance window. The User Settings Portal will also be impacted. Call processing is expected to remain unaffected. Plans for this maintenance are subject to change. This notice will be updated at https://status.webex.com during the maintenance period. For help and support, visit our website at https://help.webex.com. Thank you for your patience as we continue to improve the Webex services.","name":"Webex Calling Service Maintenance: September 24, 2026","scheduled_for":"2026-09-24T02:00:00Z","scheduled_until":"2026-09-24T09:00:00Z","status":"scheduled"},{"id":"701813f0ad6e11f1be3dcb367ccf780a","impact":"maintenance","last_update_at":"2026-09-10T23:22:06Z","latest_update":"Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Centers -- Australia, Japan, Singapore, and South Korea Data Centers -- Scheduled Maintenance Window -- Start: Thursday, September 24, 2026, 13:00 UTC Complete: Thursday, September 24, 2026, 19:00 UTC -- Affected Services -- Webex Calling / Cisco BroadCloud -- User Experience -- Rialto portals (Service Provider Portal, Customer Admin Portal, Customer User Portal) and programmatic Provisioning interfaces (Rialto API) will be temporarily unavailable for the duration of the maintenance window. The User Settings Portal will also be impacted. Call processing is expected to remain unaffected. Plans for this maintenance are subject to change. This notice will be updated at https://status.webex.com during the maintenance period. For help and support, visit our website at https://help.webex.com. Thank you for your patience as we continue to improve the Webex services.","name":"Webex Calling Service Maintenance: September 24, 2026","scheduled_for":"2026-09-24T13:00:00Z","scheduled_until":"2026-09-24T19:00:00Z","status":"scheduled"},{"id":"26e82fa0ad6c11f1b8d75d44686f2b97","impact":"maintenance","last_update_at":"2026-09-10T23:05:44Z","latest_update":"Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Centers -- Texas, and Chicago -- Scheduled Maintenance Window -- Start: Thursday, September 24, 2026, 02:00 UTC Complete: Thursday, September 24, 2026, 10:00 UTC -- Affected Services -- Webex Calling / Cisco BroadCloud -- User Experience -- Rialto portals (Service Provider Portal, Customer Admin Portal, Customer User Portal) and programmatic Provisioning interfaces (Rialto API) will be temporarily unavailable for the duration of the maintenance window. The User Settings Portal will also be impacted. Call processing is expected to remain unaffected. Plans for this maintenance are subject to change. This notice will be updated at https://status.webex.com during the maintenance period. For help and support, visit our website at https://help.webex.com. Thank you for your patience as we continue to improve the Webex services.","name":"Webex Calling Service Maintenance: September 24, 2026","scheduled_for":"2026-09-24T02:00:00Z","scheduled_until":"2026-09-24T10:00:00Z","status":"scheduled"},{"id":"14a5b9e0ad6a11f1be3dcb367ccf780a","impact":"maintenance","last_update_at":"2026-09-10T22:50:55Z","latest_update":"Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Centers -- Canada, Texas, and Chicago -- Scheduled Maintenance Window -- Start: Tuesday, September 22, 2026, 02:00 UTC Complete: Tuesday, September 22, 2026, 08:00 UTC -- Affected Services -- Webex Calling / Cisco BroadCloud -- User Experience -- Rialto portals (Service Provider Portal, Customer Admin Portal, Customer User Portal) and programmatic Provisioning interfaces (Rialto API) will be temporarily unavailable for the duration of the maintenance window. The User Settings Portal will also be impacted. Call processing is expected to remain unaffected. Plans for this maintenance are subject to change. This notice will be updated at https://status.webex.com during the maintenance period. For help and support, visit our website at https://help.webex.com. Thank you for your patience as we continue to improve the Webex services.","name":"Webex Calling Service Maintenance: September 22, 2026","scheduled_for":"2026-09-22T02:00:00Z","scheduled_until":"2026-09-22T08:00:00Z","status":"scheduled"},{"id":"67b073d0ad6711f1be3dcb367ccf780a","impact":"maintenance","last_update_at":"2026-09-10T22:31:45Z","latest_update":"Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Centers -- Canada, Chicago, and Texas -- Scheduled Maintenance Window -- Start: Friday, September 25, 2026, 03:00 UTC Complete: Friday, September 25, 2026, 08:00 UTC -- Affected Services -- Webex Calling / Webex Calling Wholesale / Cisco BroadCloud -- User Experience -- During the Webex Calling Application Server maintenance, Control Hub, Rialto Market Portal, and programmatic Provisioning interfaces (Rialto API) may be temporarily unavailable for the duration of the maintenance window. Wholesale customer and user provisioning will be impacted. Call processing is expected to remain unaffected. Plans for this maintenance are subject to change. This notice will be updated at https://status.webex.com during the maintenance period. For help and support, visit our website at https://help.webex.com. Thank you for your patience as we continue to improve the Webex ser","name":"Webex Calling Service Maintenance: September 25, 2026","scheduled_for":"2026-09-25T03:00:00Z","scheduled_until":"2026-09-25T08:00:00Z","status":"scheduled"},{"id":"35128950aca311f1be3dcb367ccf780a","impact":"maintenance","last_update_at":"2026-09-09T23:07:19Z","latest_update":"Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Centers -- Frankfurt, Amsterdam, London, and Manchester -- Scheduled Maintenance Window -- Start: Thursday, September 24, 2026, 20:00 UTC Complete: Friday, September 25, 2026, 02:00 UTC -- Affected Services -- Webex Calling / Webex Calling Wholesale / Cisco BroadCloud -- User Experience -- During the Webex Calling Application Server maintenance, Control Hub, Rialto Market Portal, and programmatic Provisioning interfaces (Rialto API) may be temporarily unavailable for the duration of the maintenance window. Wholesale customer and user provisioning will be impacted. Call processing is expected to remain unaffected. Plans for this maintenance are subject to change. This notice will be updated at https://status.webex.com during the maintenance period. For help and support, visit our website at https://help.webex.com. Thank you for your patience as we continue to i","name":"Webex Calling Service Maintenance: September 24, 2026","scheduled_for":"2026-09-24T20:00:00Z","scheduled_until":"2026-09-25T02:00:00Z","status":"scheduled"},{"id":"82950640aca211f19c3993046b985b88","impact":"maintenance","last_update_at":"2026-09-09T23:02:20Z","latest_update":"Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Center -- India -- Scheduled Maintenance Window -- Start: Thursday, September 24, 2026, 16:30 UTC Complete: Thursday, September 24, 2026, 21:30 UTC -- Affected Services -- Webex Calling / Webex Calling Wholesale / Cisco BroadCloud -- User Experience -- During the Webex Calling Application Server maintenance, Control Hub, Rialto Market Portal, and programmatic Provisioning interfaces (Rialto API) may be temporarily unavailable for the duration of the maintenance window. Wholesale customer and user provisioning will be impacted. Call processing is expected to remain unaffected. Plans for this maintenance are subject to change. This notice will be updated at https://status.webex.com during the maintenance period. For help and support, visit our website at https://help.webex.com. Thank you for your patience as we continue to improve the Webex services.","name":"Webex Calling Service Maintenance: September 24, 2026","scheduled_for":"2026-09-24T16:30:00Z","scheduled_until":"2026-09-24T21:30:00Z","status":"scheduled"},{"id":"eca42ad0aca111f1b8d75d44686f2b97","impact":"maintenance","last_update_at":"2026-09-09T22:58:08Z","latest_update":"Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Center -- Japan -- Scheduled Maintenance Window -- Start: Thursday, September 24, 2026, 13:00 UTC Complete: Thursday, September 24, 2026, 18:00 UTC -- Affected Services -- Webex Calling / Webex Calling Wholesale / Cisco BroadCloud -- User Experience -- During the Webex Calling Application Server maintenance, Control Hub, Rialto Market Portal, and programmatic Provisioning interfaces (Rialto API) may be temporarily unavailable for the duration of the maintenance window. Wholesale customer and user provisioning will be impacted. Call processing is expected to remain unaffected. Plans for this maintenance are subject to change. This notice will be updated at https://status.webex.com during the maintenance period. For help and support, visit our website at https://help.webex.com. Thank you for your patience as we continue to improve the Webex services.","name":"Webex Calling Service Maintenance: September 24, 2026","scheduled_for":"2026-09-24T13:00:00Z","scheduled_until":"2026-09-24T18:00:00Z","status":"scheduled"},{"id":"45bd9300aca111f19c3993046b985b88","impact":"maintenance","last_update_at":"2026-09-09T22:53:28Z","latest_update":"Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Center -- Australia -- Scheduled Maintenance Window -- Start: Thursday, September 24, 2026, 12:00 UTC Complete: Thursday, September 24, 2026, 17:00 UTC -- Affected Services -- Webex Calling / Webex Calling Wholesale / Cisco BroadCloud -- User Experience -- During the Webex Calling Application Server maintenance, Control Hub, Rialto Market Portal, and programmatic Provisioning interfaces (Rialto API) may be temporarily unavailable for the duration of the maintenance window. Wholesale customer and user provisioning will be impacted. Call processing is expected to remain unaffected. Plans for this maintenance are subject to change. This notice will be updated at https://status.webex.com during the maintenance period. For help and support, visit our website at https://help.webex.com. Thank you for your patience as we continue to improve the Webex services.","name":"Webex Calling Service Maintenance: September 24, 2026","scheduled_for":"2026-09-24T12:00:00Z","scheduled_until":"2026-09-24T17:00:00Z","status":"scheduled"},{"id":"b49c7a10abda11f19c3993046b985b88","impact":"maintenance","last_update_at":"2026-09-08T23:12:04Z","latest_update":"Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Centers -- Canada, Chicago, and Texas -- Scheduled Maintenance Window -- Start: Wednesday, September 23, 2026, 03:00 UTC Complete: Wednesday, September 23, 2026, 08:00 UTC -- Affected Services -- Webex Calling / Webex Calling Wholesale / Cisco BroadCloud -- User Experience -- During the Webex Calling Application Server maintenance, Control Hub, Rialto Market Portal, and programmatic Provisioning interfaces (Rialto API) may be temporarily unavailable for the duration of the maintenance window. Wholesale customer and user provisioning will be impacted. Call processing is expected to remain unaffected. Plans for this maintenance are subject to change. This notice will be updated at https://status.webex.com during the maintenance period. For help and support, visit our website at https://help.webex.com. Thank you for your patience as we continue to improve the Web","name":"Webex Calling Service Maintenance: September 23, 2026","scheduled_for":"2026-09-23T03:00:00Z","scheduled_until":"2026-09-23T08:00:00Z","status":"scheduled"},{"id":"d0a76400abd911f1b8d75d44686f2b97","impact":"maintenance","last_update_at":"2026-09-08T23:05:42Z","latest_update":"Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Centers -- Frankfurt, Amsterdam, London, and Manchester -- Scheduled Maintenance Window -- Start: Tuesday, September 22, 2026, 20:00 UTC Complete: Wednesday, September 23, 2026, 02:00 UTC -- Affected Services -- Webex Calling / Webex Calling Wholesale / Cisco BroadCloud -- User Experience -- During the Webex Calling Application Server maintenance, Control Hub, Rialto Market Portal, and programmatic Provisioning interfaces (Rialto API) may be temporarily unavailable for the duration of the maintenance window. Wholesale customer and user provisioning will be impacted. Call processing is expected to remain unaffected. Plans for this maintenance are subject to change. This notice will be updated at https://status.webex.com during the maintenance period. For help and support, visit our website at https://help.webex.com. Thank you for your patience as we continue to","name":"Webex Calling Service Maintenance: September 22, 2026","scheduled_for":"2026-09-22T20:00:00Z","scheduled_until":"2026-09-23T02:00:00Z","status":"scheduled"},{"id":"ab0df3e0abd811f19c3993046b985b88","impact":"maintenance","last_update_at":"2026-09-08T22:57:29Z","latest_update":"Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades. -- Affected Data Center -- India -- Scheduled Maintenance Window -- Start: Tuesday, September 22, 2026, 16:30 UTC Complete: Tuesday, September 22, 2026, 21:30 UTC -- Affected Services -- Webex Calling / Webex Calling Wholesale / Cisco BroadCloud -- User Experience -- During the Webex Calling Application Server maintenance, Control Hub, Rialto Market Portal, and programmatic Provisioning interfaces (Rialto API) may be temporarily unavailable for the duration of the maintenance window. Wholesale customer and user provisioning will be impacted. Call processing is expected to remain unaffected. Plans for this maintenance are subject to change. This notice will be updated at https://status.webex.com during the maintenance period. For help and support, visit our website at https://help.webex.com. Thank you for your patience as we continue to improve the Webex services.","name":"Webex Calling Service Maintenance: September 22, 2026","scheduled_for":"2026-09-22T16:30:00Z","scheduled_until":"2026-09-22T21:30:00Z","status":"scheduled"}],"ok":true,"operational":false,"state":"degraded","status_label":null},"page":{"company":"Cisco Webex","description":"Services and locations","id":60,"interval_seconds":300,"last_checked_at":"2026-09-18T16:34:54.645735+00:00","name":"Webex status","provider":"webex_status","slug":"cisco-webex","stale":false}}